Refund policy

Track Your Order:
Upon placing your order, you will receive an SMS with a unique tracking number.

Initiate Exchange/Refund:
If you wish to exchange an item or request a refund, simply email us at orders@qwicket.net. Include your tracking number and clearly state your reason for the exchange or refund.

Pick-Up Arranged:
Our delivery team will come to you to pick up the item.
We strive to make your exchange or refund as hassle-free as possible. For any questions, contact our support team.

Important Notes:
Returns accepted for 14 days
Free return shipping
No restocking fee
No final sale items